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Insert a Chatbot speech bubble before your initial pinned Carousel, spotlighting any promo or advert pages in your first response.
WHAT IT DOES
The Carousel Message is an optional line of Chatbot text that appears right before the Carousel in your Chatbot’s first response. By adding a short call-to-action or promo blurb here, you can highlight pinned pages or special offers in the Carousel—ensuring users don’t miss them.
KEY POINTS
1. Appears Before the Carousel:
- The Chatbot delivers this speech bubble, then immediately shows the pinned items in the Carousel.
2. Acts as a Mini Ad:
- Perfect for short promotional text like “Check out our current sale items below!”
3. One-Time Display:
- Typically shown only in the Chatbot’s first message (or whenever the pinned Carousel is triggered).
BEST PRACTICES
1. Keep It Brief
- One or two lines are enough to draw attention to the pinned links.
2. Use Clear CTAs
- E.g., “Explore these deals…” or “Don’t miss our special events below!”
3. Stay On-Brand
- Match your Chatbot’s tone and style, whether formal or playful.
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