PRIVACY POLICY

Privacy Policy

MOBLE Pty Ltd is strongly committed to the right to privacy of all visitors to our website. We have implemented fair information practices that are designed to protect you and your privacy.

If you submit data to our website that that identifies you, you agree to our use of data as described in this Privacy Statement.

What is personal information?

Personal information is any information about you, that identifies you or by which your identity can reasonably be ascertained.

What kinds of personal information do we collect and hold about you?

MOBLE Pty Ltd only collects personal information that is necessary for one or more of its functions or activities.

How is personal information collected?

Regardless of how it is collected, all personal information is handled in accordance with this Privacy Policy.

Generally, we only collect personal information from this website when you voluntarily supply that information to us, for example by registering on this website or when you have authorised a third party to provide that information to us.

Information collected by our ISP

Like most Internet Service Providers (ISPs), in order to give you access to our website, our ISP needs to collect some information about you. This information is made available to us.

When you read or download information from our website, our ISP collects the following information about you:

• your Internet address;
• your domain name, if applicable; and
• the date and time of your visit to our website

Our ISP also collects information such as the pages our users’ access, the documents they download, links from other websites they follow to reach our website, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.

Use of Cookies

In order to improve our website, we are keen to understand better what sections of our website you find to be most useful and interesting.

"Cookies" allows our website to store tokens of information in your browser. They give your browser an identifier which is used by our website while you are on it. Cookies help us to identify what areas of our website are popular based on traffic to those areas.

The use of cookies is now standard operating procedure for most websites. This website uses cookies to collect anonymous information about users for statistical purposes only. Cookies are not used to determine or track the identity of any user. This website will not store personal information such as email addresses or other details in a cookie. We use session (not permanent) cookies.

Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.

Through our ISP and by using cookies, we can identify your web browser but not you.

Cookies might also be used for Google conversion tracking and Google Analytics. When Google uses such cookies, Google uses a variety of techniques to protect a users privacy. You can read more here. You can opt out of Google's use of cookies by visiting the Google Advertising opt-out page.

We use Google AdWords Remarketing features in order to better serve our advertising to you on other sites. This uses a cookie. You may opt out of the cookie by visiting the opt-out page.

Use and disclosure of personal information

MOBLE Pty Ltd uses the personal information it holds in order to provide its clients with the services that they request. MOBLE Pty Ltd will not use or disclose personal information collected by us for any purpose other than:

• the purposes for which it was provided or secondary related purposes in circumstances where you would reasonably expect such use or disclosure; or
• where you have consented to such disclosure; or
• where the National Privacy Principles authorise use or disclosure, as required or authorised under law, in circumstances relating to public health and safety and in connection with certain operations by or on behalf of an enforcement body; for example, information may be disclosed to a court in response to a subpoena or to a Government agency upon request; or
• for the purpose of improving our relationship with you, or to provide you with direct marketing material such as new products, services and research that may be of interest to you, to inform you about any new products and services or special offers from time to time. However you may, by emailing hello@moble.com.au request not to receive such information and we will give effect to that request. Please allow 2 weeks for your request to be actioned.

For example, MOBLE Pty Ltd may disclose your personal information to organisations from whom we obtain services such as information technology support, financial and marketing advice, legal advice and the like.

Where a client nominates someone to act on their behalf, MOBLE Pty Ltd may provide information to that person, for example, the client's accountant or financial adviser.

External service providers will only be authorised to use personal information for the purpose for which we supply it.

If MOBLE Pty Ltd is unable to use or disclose personal information from or about a client, we may not be able to do business with that client.

Document storage and security

We will at all times seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your personal information is treated as confidential and stored securely.

If you cease to be a client, any personal information which we hold about you will be maintained for a period of 7 years in order to comply with legislative and regulatory requirements, following which time the information will be destroyed.

The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

Access to your personal information

You may at any time, by emailing hello@moble.com.au, request access to your personal information.

MOBLE Pty Ltd will (subject to the following exceptions) provide you with access to that information either by:

• providing you with copies of the information requested;
• allowing you to inspect the information requested; or
• providing you with an accurate summary of the information held.

We may, prior to providing access in accordance with this policy, require you to provide evidence of your identity.

MOBLE Pty Ltd will not provide you with access to your personal information if:

• providing access would pose a serious threat to the life or health of a person;
• providing access would have an unreasonable impact on the privacy of others;
• the request for access is frivolous or vexatious;
• the information related to existing or anticipated legal proceedings between us and would not be discoverable in those proceedings;
• providing access would reveal our intentions in relation to negotiations with you in such a way as to prejudice those negotiations;
• providing access would be unlawful;
• denying access is required or authorised by or under law; or
• providing access would be likely to prejudice certain operations by or on behalf of an enforcement body or an enforcement body requests that access not be provided on the grounds of national security.

If MOBLE Pty Ltd refuses you access to your personal information, we will provide reasons.

Correction of personal information

MOBLE Pty Ltd will take reasonable steps to ensure that all personal information which we collect or use is accurate, complete and up-to-date.

 If you believe that any personal information which we hold about you is inaccurate, incomplete or outdated, you must contact hello@moble.com.au as soon as possible and provide evidence of the inaccuracy or incompleteness. MOBLE Pty Ltd will, if we agree that the information requires correcting, take all reasonable steps to correct the information.

If we do not agree that your personal information requires correcting, MOBLE Pty Ltd will, if you request, take reasonable steps to ensure that whenever your personal information is accessed or handled in the future, it is apparent that you are not satisfied as to the accuracy or completeness of that information.

We will endeavour to respond to any request for access within 2 weeks, depending on the complexity of the information and/or the request. If your request is urgent please indicate this clearly.

If you have any complaint, please email hello@moble.com.au. We will use our best endeavours to resolve any complaint to your satisfaction. However, if you are unhappy with our response, you are entitled to contact the Office of the Privacy Commissioner or Industry Code adjudicator who may investigate your complaint further. Determinations by The Privacy Commissioner are enforceable by the High Court.

What is not covered This Privacy Policy does not apply to the following:

• corporate information (unless it is also about any identifiable person); or
• if you access another website through a link from ours. In this case the Privacy Policy of the owner of the other website (if any) will apply. We cannot and do not make any warranty or representation as to the practices of any linked websites in the handling of your personal information.

Email Disclaimer

Emails sent by MOBLE Pty Ltd personnel are intended for the intended recipients(s) and may contain confidential information. Reproduction, dissemination or distribution of this message is prohibited unless authorised by the sender.

If you are not the intended recipient, please notify the sender immediately and you must not read,
keep, use, disclose, copy or distribute this email without the sender's prior permission.
The views expressed by the sender are not necessarily those of MOBLE Pty Ltd 

Contact If you have any questions or require additional information, please contact hello@moble.com.au.