MOBLE CMS
CURRENT SUB-PROCESSORS

Infrastructure & Hosting

The following infrastructure and hosting providers supply compute, storage, networking, CDN, or platform services that enable operation of the MOBLE CMS platform. Data location and provider usage may vary by module, region, or redundancy configuration.

• Amazon Web Services (AWS) — Primary cloud infrastructure for compute, storage, and networking.
• Google Cloud Platform (GCP) — Supplemental cloud infrastructure and AI platform services.
• Rackspace — Managed hosting and infrastructure support services.
• Linode (Akamai Cloud) — Compute and object storage, formerly Linode, now part of Akamai.
• Akamai — Content delivery network (CDN), edge security, and performance optimisation.

Infrastructure providers are engaged directly by MOBLE. Customer data may be replicated or cached across multiple regions for performance, redundancy, and disaster recovery in accordance with the Data Processing Addendum.

Notifications & Messaging Channels (SMS / Email / Internal Messaging)

These providers enable system, marketing, and internal notifications delivered through the MOBLE platform, including SMS alerts, voice calls, WhatsApp messages, and chat-based notifications (e.g., Slack). Usage depends on your connected workflows and configuration.

• Twilio — SMS, voice, and telephony messaging infrastructure, including WhatsApp Business API connectivity.
• SendGrid (Twilio Group) — Transactional and bulk email delivery services.
• WhatsApp — Messaging channel for customer notifications, accessed via Twilio or n8n integration.
• Slack — Internal messaging and alerting platform for notifications, chatbot messages, and automation outputs.
• Google Chat — Internal notification and alert channel for customers using Workspace integration.

Messages processed by these providers may include recipient names, contact details, and relevant message content. MOBLE configures these systems solely to deliver communications triggered by Customer workflows in accordance with the Data Processing Addendum.

Analytics & Anti-Spam

These providers supply analytics, security, and consent tools used by MOBLE to measure performance, detect abuse, and protect forms from spam or automated submissions. Use depends on your selected modules and consent configuration.

• Google Analytics — Usage and performance analytics where enabled; IP anonymisation and data-retention limits are applied per workspace settings.
• Google reCAPTCHA — Bot and spam protection on forms and login flows.
• Quantcast Choice / CMP — Consent-management and spam-filter utilities where enabled for cookie compliance.

Analytics and anti-spam tools process limited technical identifiers (e.g., IP address, device, browser) to ensure platform integrity and comply with applicable consent laws. These systems are configurable and can be disabled or replaced per Customer preference.

AI & Model Providers

These providers supply generative-AI, large-language-model (LLM), or multimodal (text, image, audio, and video) inference services used by MOBLE features such as chatbots, search, summarisation, extraction, code generation, image design, or video creation. Processing occurs only when AI features are enabled by the Customer or by MOBLE for implementation work (e.g., “Built For You” or “Built With You”).

• OpenAI — GPT-3.5, GPT-4, GPT-4o, Sora 2 series and successor models (text, vision, and video generation).
• Anthropic / Claude — Claude 1 through Claude 4 and successor models for text and reasoning tasks.
• Google / Gemini & Veo series — Gemini 1–2, Veo 3, and future Google multimodal models for text, code, and video generation.
• Perplexity AI — Search-augmented reasoning and citation engine for factual responses.
• Deepseek AI — LLM family for advanced reasoning, research, and coding assistance.
• Leonardo AI — Text-to-image and text-to-video generation platform built on diffusion and transformer models (e.g., SDXL, Sora 2, Veo 3 or equivalent). Processes prompts and renders creative assets within Leonardo’s hosted environment.
• Meta LLaMA — LLaMA 1–3 and successor foundation models for text generation and embedding.
• Google Cloud Vertex AI — Hosting and orchestration environment for MOBLE AI Agents and custom models.

AI requests may include text prompts, context data, or uploaded assets that you or MOBLE submit to generate responses, images, or code. MOBLE transmits only the minimum information necessary, applies encryption in transit, and does not permit model providers to use Customer content for training. Because AI models evolve rapidly, MOBLE may adopt equivalent or successor models from these or comparable vendors (for example, new releases of GPT, Claude, Gemini, Veo, Sora, Deepseek, or others) without prior amendment to this list; notice will be provided on this page where required under the Data Processing Addendum.

CRM & Email Platforms

These providers are used for contact management, marketing automation, and outbound communications integrated through the MOBLE platform. Data is exchanged only when a Customer connects an account or authorises an integration (for example, syncing contacts or sending campaigns).

• HubSpot — CRM and marketing automation.
• Zoho / Zoho CRM — Customer relationship management and workflow automation.
• ActiveCampaign — Email marketing and customer journey automation.
• Gmail / Google Workspace — Email communications where integrated by Customer.
• Mailchimp — Email marketing and newsletter campaigns.
• Klaviyo — E-commerce email and SMS marketing platform.
• Campaign Monitor — Email marketing and subscriber management.
• Salesforce — Enterprise CRM and sales pipeline management.
• Pardot (Salesforce Marketing Cloud Account Engagement) — B2B marketing automation.
• Instantly — Cold-email and outreach automation tool.

These integrations may process contact details, message content, engagement data, and analytics metrics solely for marketing or CRM purposes as directed by the Customer. When Customers connect their own accounts, those vendors act as Customer processors or independent controllers rather than MOBLE sub-processors.

Support, Conferencing & Communications

These platforms are used by MOBLE teams to conduct support sessions, onboarding workshops, training, or implementation meetings with Customers. Participation is optional and initiated by the Customer or their authorised representatives.

• Zoom — Video conferencing and screen-sharing for support, training, and implementation.
• Google Meet — Video conferencing for support and implementation sessions.
• Microsoft Teams — Video conferencing and collaboration for project delivery and ongoing support.

These services may process participant names, email addresses, meeting recordings (if enabled), and shared content for the duration of the session only. They are used solely for communication and collaboration, not for automated data processing or analytics.

Automation / iPaaS

These integration and automation platforms (“integration-platform-as-a-service” or iPaaS) enable Customers and MOBLE to connect data and trigger workflows between the MOBLE CMS and third-party systems such as CRMs, marketing tools, or messaging apps.

• Zapier — Cloud automation platform for integrating MOBLE with third-party apps and APIs.
• Make (formerly Integromat) — Workflow builder for data synchronisation and task automation.
• n8n — Open-source automation platform and visual workflow builder. Customers may operate their own n8n instances or authorise MOBLE to configure workflows on their behalf.
• Manus AI — Agent-builder and prompt-orchestration platform that connects to third-party LLM APIs (e.g., OpenAI, Claude, Deepseek) for automated reasoning, content generation, and workflow execution.
• Relevance AI — Vector-based automation and data-clustering platform for embedding and search workflows.
• IFTTT — Event-trigger automation connecting MOBLE with consumer and business apps.

Automation tools may process transient workflow data such as contact information, messages, or task details solely to execute Customer-configured actions. When Customers operate their own accounts (e.g., their own n8n or Zapier workspace), those vendors act as Customer processors or independent controllers rather than MOBLE sub-processors. MOBLE-provisioned automation (e.g., “Built For You” workflows) is covered under the MOBLE Data Processing Addendum.

Payments & Wallets

These third-party payment gateways and digital-wallet providers process financial transactions initiated by Customers or their end-users through the MOBLE platform. MOBLE does not charge transaction fees, store cardholder data, or act as a payment intermediary. Customers connect and pay their chosen payment provider directly.

• Stripe — Online payment processing and subscription billing.
• Braintree — Payment gateway and merchant processing services (a PayPal company).
• PIN Payments — Australian payment gateway for online card transactions.
• Afterpay — Buy-now-pay-later service for eligible merchants and customers.
• Klarna — Global buy-now-pay-later and instalment-payment provider.
• ZipPay — Buy-now-pay-later service for instalment-based payments.
• Apple Pay — Digital wallet for Apple devices.
• Google Pay — Digital wallet and payment method for Google accounts.

These providers process limited payment details (e.g., cardholder name, transaction amount, reference IDs) under their own PCI-DSS-compliant environments. When a Customer connects a payment account, that provider acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor.

Accounting

These integrations allow Customers to connect their accounting systems to automate invoicing, payments, and financial reconciliation within the MOBLE platform. They are optional and only activated when a Customer connects their own account.

• Xero — Cloud accounting, invoicing, and reconciliation platform.
• MYOB — Accounting and business management software.
• Sage — Accounting and enterprise finance management suite.

When connected, these platforms may process financial data such as invoice details, payment references, and contact information solely for accounting purposes under the Customer’s control. Each provider acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor.

ERP

These enterprise resource planning (ERP) systems can integrate with MOBLE to streamline operations such as inventory management, finance, CRM synchronisation, and workflow automation. Integrations are optional and only process data when connected by the Customer.

• NetSuite — Cloud ERP for finance, inventory, and business management.
• Oracle — Enterprise ERP, database, and financial management platform.
• SAP — Enterprise software for ERP, analytics, and supply-chain management.
• Microsoft Dynamics 365 — Cloud ERP and CRM platform, including Business Central and Finance variants.
• DynamicWeb — Integrated ERP/eCommerce platform for Microsoft Dynamics environments.
• Odoo — Open-source ERP covering CRM, accounting, inventory, and manufacturing.
• HARMONiQ — Australian ERP system for wholesalers, distributors, and manufacturers (harmoniq.com.au).

When connected, these systems may exchange data such as inventory records, customer details, order histories, and transaction logs under the Customer’s control. Each ERP provider acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor.

Shipping & Logistics

These integrations allow Customers to automate fulfilment, generate shipping labels, and track deliveries directly from their MOBLE-connected eCommerce or order management modules. They are optional and only process data when configured by the Customer.

• ShipStation — Multi-carrier shipping and fulfilment automation platform.
• Australia Post — National postal and parcel delivery service.
• Sendle — Courier delivery and logistics management for small businesses.

When enabled, these services may process shipment details such as customer names, delivery addresses, parcel weights, and tracking information solely to complete order fulfilment. Each provider acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor.

Chat & Social Messaging

These integrations allow Customers to connect their messaging and social chat channels for automated conversational workflows, such as lead capture, customer support, notifications, and AI Sales Agent interactions. They are optional and only process data when connected by the Customer.

• WhatsApp — Messaging platform for verified business communications and AI chatbot automations.
• Slack — Team collaboration and notification integration for leads, tasks, and project updates.
• Facebook Messenger — Social messaging integration for inbound conversations and AI-assisted support.
• Telegram — Encrypted cloud-based messenger supporting chatbots, broadcast channels, and group notifications.
• X (Twitter) — Messaging and social platform for lead capture, notifications, and public or private engagement.
• TikTok — Short-form video and social messaging integration for content-based engagement and chatbot replies (where supported).

When active, these services may process chat content, message metadata, and contact details solely as directed by the Customer. Each platform acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor. MOBLE does not access end-user messages or media except for integration diagnostics and security monitoring.

Video Hosting & Generation

These services support the storage, streaming, or AI-based generation of video content used across MOBLE websites, chatbots, and marketing modules. Traditional hosting platforms deliver embedded media, while emerging AI video tools may assist in producing generative or automated visual content. They are optional and only process data or media when connected or enabled by the Customer.

• YouTube — Video hosting and streaming platform for embedded content and live streaming.
• Vimeo — Professional video hosting and player integration for business content.
• OpenAI Sora (inc. Sora 2 beta) — Generative video model used to produce synthetic media and motion content.
• Google Veo (inc. Veo 3 beta) — AI video generation platform integrated with Gemini ecosystem for visual output.
• Runway ML — Generative video and editing platform for creative automation.
• Pika Labs — AI video creation and transformation platform.
• Banana / Banana .dev — Cloud inference and model-hosting service occasionally used for generative media workflows.

When enabled, these services may process media files, prompts, and associated metadata (e.g., text-to-video inputs) solely under the Customer’s control. Each provider acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor. Because generative video technologies evolve rapidly, equivalent successor models or upgraded versions (e.g., Sora 2+, Veo 4, Runway Next) are covered under this category by reference.

Social Networks

These platforms enable Customers to embed social feeds, share content, manage ads, or connect their MOBLE websites and AI workflows for social engagement, analytics, and campaign automation. They are optional integrations and only process data when connected by the Customer.

• Facebook — Social network integration for content sharing, lead ads, and page embeds.
• Instagram — Visual media and story integration for marketing, embedding, and analytics.
• YouTube — Video and live content embedding for social engagement and marketing campaigns.
• LinkedIn — Professional networking platform for lead forms, posts, and analytics integrations.
• TikTok — Short-form video and social content integration for ad campaigns and engagement tracking.
• X (Twitter) — Microblogging and community engagement integration for sharing posts and tracking reach.

When connected, these networks may process post content, engagement metrics, profile identifiers, and advertising data as directed by the Customer. Each network acts as the Customer’s processor or independent controller, not as a MOBLE sub-processor. MOBLE does not access or store social media credentials beyond the tokens required to maintain authorised connections.

How We Add or Change Sub-processors

MOBLE maintains an up-to-date list of authorised sub-processors to support the delivery of our Services. We review each provider for security, privacy, and contractual compliance prior to onboarding.

We will update this page to reflect any new or replacement sub-processors and will provide prior notice where required under the Data Processing Addendum. Updates take effect on the date posted unless a different effective date is stated in the notice.

To receive change notifications, email team@moble.com.au with the subject “Subscribe – Sub-processor Updates”.

If you have privacy or data-protection questions about a listed provider, contact our Privacy Team at team@moble.com.au.

Questions

If you have any questions about this Sub-processor List, our data-processing practices, or your privacy rights under the Data Processing Addendum or Privacy Policy, please contact our Privacy Team.

Email: team@moble.com.au

We respond to all privacy-related enquiries and data-subject requests as soon as practicable.