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ENQUIRIES → MOBLE

Log inbound enquiries from Google Sheets or Airtable directly into MOBLE — automatically or in bulk.

Flow: Source (Google Sheets or Airtable) → n8n Workflow → MOBLE Enquiries API → MOBLE CRM → Google Sheets (Sync Log)

DOWNLOADS

n8n Workflow: Google Sheets Enquiries → MOBLE Pages

n8n Workflow: Airtable Enquiries → MOBLE Pages

Enquiries Source Sheet: (Google Sheets or Airtable)

Enquiries Sync Log: (Google Sheets)

MOBLE Enquiries API

WHAT THIS DOES

Use a simple spreadsheet as your catch-all inbox: when rows are added or updated, n8n validates the data and creates/updates an Enquiry in MOBLE → CRM → Enquiries. Every run is written to a Google Sheets Sync Log for auditing.

SETUP

1. Create Your Two Google Sheets

  • MOBLE-Enquiries-Source-Sheet — your main entry sheet (each row = one enquiry).
  • MOBLE-Enquiries-Sync-Log — your automatic audit log.
  • They are separate spreadsheets (not tabs in one file).

2. Import the n8n Workflow

  • Download (above) the n8n Workflow: Google Sheets Enquiries → MOBLE Pages (.son)
  • In n8n: Create Workflow → Import from File → choose
    Google Sheets → MOBLE Enquiries (.json)
    Leave the workflow Inactive until credentials are set.

3. Add Trigger Credentials (in n8n)

Google Sheets Trigger (Source)
  • Open the node titled When Row Added or Updated.
  • Attach your Google Sheets OAuth2 credential.
  • Select your Source Sheet file; choose the sheet/tab that contains your enquiries (default name often “Enquiries”). 
Airtable Trigger (Optional Swap)
  • If you prefer Airtable, replace the trigger with an Airtable Trigger and point it at your Enquiries table. The Sync Log remains a Google Sheet to keep reporting consistent.

4. Add MOBLE API Credential (in n8n)

  • In MOBLE: Settings → Integrations → MOBLE API Key (keys start with ak_).
  • On the HTTP Request node (e.g., MOBLE: Sync Enquiry): select Header Auth and set:
    • Name: Authorization
    • Value: Bearer ak_XXXXXXXXXXXXXXXX
  • Endpoint used by the template: POST https://api.moble.com/api/site/enquiries.

5. Configure the Sync Log Node (in n8n)

  • Open the node titled Log to Sync Log Sheet.
  • Attach your Google Sheets OAuth2 credential.
  • Select your Sync Log spreadsheet; choose the sheet/tab that will store logs (default name often “Sync Log”).
  • Appends: Email, Action, Status Code, MOBLE ID, Error, Timestamp.

6. Test, Then Activate

  • Click Execute Workflow (manual run).
  • Add a simple row in Source Sheet:

    Email: test@example.com
    First Name: Test
    Message: “Hello from Enquiries”
  • Check MOBLE → CRM → Enquiries for the new record and confirm a new row in Sync Log.
  • When verified, toggle the workflow to Active for continuous syncing.


SOURCE SHEET COLUMNS (EXACT HEADERS)
  • Email — required; unique identifier (validated).
  • First Name, Last Name — optional but recommended.
  • Mobile, Phone 2 — optional; normalized.
  • Company, Website, Industry, Staff Count, Annual Revenue — optional.
  • Tags — comma-separated (converted to array).
  • Source, Notes, Date — optional.
  • Option 1Option 10 — optional custom fields.
REPORT: SYNC LOG (GOOGLE SHEETS)
  • Email — enquiry identifier
  • Action — created / updated / failed
  • Status Code — HTTP response (e.g., 200, 201, 400, 401, 409)
  • MOBLE ID — returned enquiry ID (if successful)
  • Error — reason if failed
  • Timestamp — ISO time of run
TROUBLESHOOTING
  • Nothing syncing: Ensure the workflow is Active and only one source trigger (Sheets or Airtable) is enabled.
  • 401/403: Check Header Auth on the API node → Authorization: Bearer ak_….
  • 409 Conflict: Email already exists — the workflow updates the existing enquiry.
  • Validation errors: Confirm Email format in the Source Sheet.
  • No Sync Log rows: Verify the Google Sheets credential and that you selected your Sync Log file and “Sync Log” sheet/tab.

NOTES: Enquiries are a catch-all log and do not use the SPI score. In MOBLE boards (Leads, Tickets, Tasks), the right-hand enquiries panel shows all related messages by email and company domain to give full context while you work.

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