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ADD A CHATBOT FAREWELL
Display a closing message at the end of the conversation—ideal for suggesting final actions like booking a meeting.
WHAT IT DOES
- The Farewell is the final message your Chatbot shows when wrapping up a conversation.
- It can reinforce key links or calls-to-action—like “BOOK A CALL” or “CONTACT US.” This ensures users know their next steps even after the Chatbot has done its job.
EXAMPLES
- Simple:
“I hope this helps! If you have any more questions, feel free to ask.” - Use Action Buttons:
“I hope this helps! Click the BOOK A MEETING button below to schedule a call with a human expert. We’ll keep our chat log ready for them!”
TOP TIP:
Use your Farewell to spotlight the Action Buttons located under your Chatbot. For instance, if you’ve set “BOOK A MEETING” or “SIGN UP NOW” as a button, the Farewell can encourage users to click it before they exit.
BEST PRACTICES
1. Highlight Next Steps
- Reinforce any final calls-to-action, e.g., “Check out our sale page,” “Book a call,” or “Sign up for our newsletter.”
2. Stay Polite and On-Brand
- Match your brand tone—friendly, formal, playful—so the user’s last interaction feels consistent.
3. Integrate with Your Funnel
- If you have a CRM, reassure users that their conversation is logged. E.g., “All chats are kept for reference.”
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