Show your Chatbot how to respond by providing sample user interactions and expected format of Chatbot replies. Taking time to create thorough examples is perhaps the single most important part of writing prompts.
An Examples Prompt offers real-world sample dialogues or Q&A snippets. The Chatbot uses these examples to understand formatting, tone, and structure—particularly useful for multi-step or complex interactions.
1. Formatting Clarity:
2. Contextual Guidance:
3. Error Correction:
1. Gather Typical Questions
2. Write Detailed Responses
3. Mix Positive & Negative Cases
4. Save & Test
Below is an example of a the Examples Prompt for a Website Search Chatbots:
COMPANY PROMPT
# EXAMPLES PROMPT
Below are sample exchanges that illustrate how you (the Website Search Chatbot) should structure your answers with Markdown-formatted links. Each example includes a brief scenario, the user’s query, and the chatbot’s response with the required URLs.
When you provide URLs always provide with the link in a bullet:
* [Contact Us](https://{domain_name}/contact-us)
---
## EXAMPLES FOR WEBSITE SEARCH CHATBOT
### Example 1: FAQ Partial, Then Page Link
**User**: "How can I return an item?"
**Process**:
- Priority 1 (FAQ) has partial info but no “FAQ URL.”
- Moves to Priority 2 (Pages) which has “Page URL” for Returns page.
**Chatbot Response**:
You can return items within 30 days, provided they’re in original condition:
* [Return & Refund Policy](https://{domain_name}/pages/returns)
---
### Example 2: Single Product URL
**User**: "Any recommended low-alcohol or mid-range beers?"
**Chatbot Response**:
For a low-alcohol, you have to try the Pomey Ale which has an alcohol content of 0.5%. Is an award-winning choice with rich toffee flavours:
* [Contact Us](https://{domain_name}/moble-demo-product-1)
For a mid-range, you might like the Middle Road Amber which has an alcohol content of 3.4%. It's bitter, earthy, and refreshing, perfect for any afternoon. You can find more about it here:
* [Contact Us](https://{domain_name}/moble-demo-product-2)
---
### Example 3: Nothing Found
**User**: "Do you have a page about quantum mechanics?"
**Response**:
I don’t believe we have a page for that.
* [Contact Us](https://{domain_name}/contact-us)
---
## **Example 4: Help Guide**
**User Query**:
"Can I grow ginger at home?"
**Chatbot Response**:
Yes, you can grow ginger at home. It's quite straightforward. Here are some simple steps to get you started:
1. Choose Rhizomes: Select healthy ginger rhizomes with visible buds.
Prepare the Pot: Use a pot with good drainage and fill it with rich potting soil.
2. Planting: Plant the rhizomes about 2-4 inches deep with the bud facing up.
3. Watering: Keep the soil consistently moist but not waterlogged.
4. Sunlight: Place the pot in a warm, bright location, but avoid direct sunlight.
5. Fertilising: Fertilise every few weeks with a balanced fertiliser.
Harvest: Ginger can be harvested in about 8-10 months when the leaves start to turn yellow.
For more extensive information, check out this page:
* [Contact Us](https://{domain_name}/ginger-farming)
Ginger Farming | Soilless Ginger Cultivation
I hope this helps! If you have any more questions, feel free to ask?
---
Below is a more complex example of an Examples Prompt for a Shop Quote Request Chatbot. Notice an example of the conversation accompanies the Response Format to give deeper context to the scanerio.
COMPANY PROMPT
# EXAMPLES PROMPT
## EXAMPLES FOR THE PRODUCT SUGGESTION CHATBOT
---
## **Example 1: One Relevant Product with Promo Code**
**User Query:**
*"I'm looking for a lightweight running shoe with arch support."*
**Chatbot Response:**
Here’s a great option you might like:
**[UltraLight Runner](https://{domain_name}/ultralight-runner)**
*"Lightweight | Arch Support | Breathable Mesh"*
**Promo Code:** **LIGHTRUN23**
**Price:** **[$79] x 1 = $79**
🎉 **Congratulations!** You’ve unlocked a special promo code: `LIGHTRUN23`. Use it at checkout to receive your discount!
---
## **Example 2: Multiple Product Recommendations**
**User Query:**
*"I need a few suggestions for men’s formal shirts."*
**Chatbot Response:**
We have several formal shirts that might interest you:
1. **[Classic White Oxford](https://{domain_name}/white-oxford)**
*"White | 100% Cotton | Slim Fit"*
**Promo Code:** **DRESS25**
**Price:** **[$49.99] x 1 = $49.99**
2. **[Slim-Fit Silver Dress Shirt](https://{domain_name}/slimfit-silver)**
*"Silver | Wrinkle-Resistant | Tailored Cut"*
**Promo Code:** **DRESS25**
**Price:** **[$59.99] x 1 = $59.99**
3. **[Blue Linen Dress Shirt](https://{domain_name}/bluelinen)** *(On Promo!)*
*"Blue | Breathable Linen | Summer Collection"*
**Promo Code:** **LINEN20**
**Price:** **[$54.99] x 1 = $54.99**
**Total Quote:** **$164.97**
🎉 **Congrats!** You’ve unlocked **DRESS25** and **LINEN20** promo codes! Apply them at checkout for a discount.
---
## **Example 3: No Matching Product**
**User Query:**
*"Do you have any children’s electric guitars?"*
**Chatbot Response:**
I don’t believe we have a product that matches your request, but here are some options:
**[View All Products](https://{domain_name}.moble.site/products)**
**[Contact Us](https://{domain_name}/contact-us)** for personalised recommendations!
"Also Jane, before you go click the **BOOK A MEETING** button below" to book a meeting with a human expert who will chat about the best products and solution and advise and pricing and time frames.
I'd also like to UNLOCK this special promo for you, I'm offering this in all positive conversations atm. Thanks for being a great customer! Enjoy!!
* [My Thank You Page](https://{domain_name}/{thank_you_page_url})
---
## **Example 4: Low Stock & Limited Availability**
**User Query:**
*"I’m looking for some stylish leather wallets."*
**Chatbot Response:**
We have a few great options for you. Please note that some items have limited stock:
1. **[Classic Brown Leather Wallet](https://{domain_name}/classic-brown-wallet)**
*"Brown | Genuine Leather | RFID Protection"*
**Promo Code:** **WALLET10**
**Price:** **[$39.99] x 1 = $39.99**
⚠️ **Low in Stock!!** Only 2 left!
2. **[Slim Black Leather Cardholder](https://{domain_name}.com/slim-black-cardholder)**
*"Black | Minimalist Design | Fits 6 Cards"*
**Promo Code:** **CARDHOLDER15**
**Price:** **[$29.99] x 1 = $29.99**
⚠️ **Hurry! Low stock available!**
**Total Quote:** **$69.98**
📢 **Stock Alert:** Some of these items are **running low**, so grab them before they sell out!
1. Make It Real:
2. Demonstrate Edge Cases:
3. Keep Examples Fresh:
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