ACTION BUTTONS

WHAT IT DOES

Action Buttons appear directly below your Chatbot window—providing easy, always-on calls-to-action. You can add up to two buttons (one in your brand’s Main Colour, another in your Accent One colour). Each button can be configured to open a link, load a form (e.g., for leads or support), or display an embedded calendar (e.g., Calendly, Cal.com) for booking appointments.

HOW TO USE

1. Decide on None/One/Two Buttons

• Often, a single button is more attention-grabbing, but two can work if you have two distinct actions.

2. Choose Button Colour 

IMPORTANT WHEN CHANGING COLOURS

• AI may have picked your colours during signup by extracting them from your logo.
• If you need to update brand colours, go to Styles → Colours and make changes carefully to avoid disrupting your website design CSS.
• Understand the Colour Palettes before changing them:

LEFT BUTTON = ACCENT 1 SWATCH

• Equivalent to your Brands Primary Colours.
• If Coca Cola it would be Red.

RIGHT BUTTON = MAIN SWATCH

• Main is Equivalent to your Brands Main Dark Background Colour
  
• If Coca Cola it would be Black.
  
  

3. Label Each Button

• For instance, “BOOK A MEETING,” “REQUEST A QUOTE,” or “CONTACT US.”
  

4. Select the Button Action

• Link:Opens a URL.
• Form: Shows an enquiry form; can log to CRM or Ticket system.
• Cal.com: Embeds a calendar scheduling tool. Add your Calendar URL.
  
• Calendly: Embeds a calendar scheduling tool. Add your Calendar URL.
• Sales Lead Form: Logs the Enquiry Form to the Sales Lead CRM.
• Support Ticket Form:  Logs the Enquiry Form to the Support Ticket System.
• Project Task Form: Logs the Enquiry Form to the Project Task Board.
• Zapier / Make: Triggers an automation or integration flow.
  
  

EXAMPLE SETUP

If you’re running a Shop Quote Request Chatbot, you might have a single button labeled “BOOK A MEETING” that loads your Calendly schedule. Then in your Farewell message, you’d say:

“I hope this helps! Click the ‘BOOK A MEETING’ button to schedule a call with a human expert. We’ll have all your chat logs saved in our CRM for reference.”